FAQ

Q:What products braindumpsbible has currently?

At the moment three different braindumpsbible products are available:

Questions and Answers: This product should be used as preparation before the exam. Q&As are all in ZIP format. You can download and run it on your local PC. Realistic Labs: Realistic Labs are available for some of our Cisco exams. These are lab scenarios on how to solve the problems as well as detailed tutorial and lab solutions so that people can practice with their own equipments. They give overview of real router configurations so that you become familiar with the testing environment.

Labs: braindumpsbible has gathered a group of experts to build a set of labs for a number of hot exams, After in-depth study and analysis of these hot exams, the experts collect and include all labs one may encounter in the exams and some common troubleshootings application, as well as steps to solve problems. We hope this will be helpful for those customers who are currently preparing for the corresponding exams.

Study guides: braindumpsbible experts are building the Study Guide pools for the hot exams in order to response the customers demand. Study Guides are built with full coverage of all exam objectives in a systematic approach. Our technical experts ensure that you are getting all the instruction you need for the corresponding exams. They will especially useful for those fresh applicants to IT certifications on mastering needed background knowledge of their preparation exams.

Free samples: braindumpsbible provides samples for almost all of the products. Questions in the samples come from the full version of the exams and the samples quality is all the same with the full versions. So you can try the samples before you buy to test the quality of braindumpsbible exams.

Hard copies: braindumpsbible provide hard copies for some hot certificates as an additional service. The hard copies have the same content with the test engine and it will not charge more fees except the needed printing fee and shipping fee.

Q:What type of Testing Engine does braindumpsbible provide?

Our products are interactive test engine that can be downloaded online and installed on your local PC. There are two different exams in the test engine: 'practice exam', you can practice before the real exam with this part; 'virtual exam', this part could make you familiar with the testing environment just like you are taking exams in the Prometric or VUE testing center.

Q:braindumpsbible Testing Engine Overview ?

To illustrate all the new Interactive Testing Engines from braindumpsbible.eu. This new downloadable format engine contains all of the features you need in an exam simulator. We offer free demo for each certification exam, you can check out the interface, question quality and usability of our practice exams. braindumpsbible Testing Engine is integrated in the demo.

• Mark questions for review before your exam is graded.
• Current display of your progress on your questions.
• Questions are available in Multiple Choice, Single Answer, Drag and Drop, Hot Spot, and Correct Text formats.
• The correct answer/answers will be showed in blue and the incorrect one/ones in red.
• To view all the questions of the exam and it is available to answer random one of the questions.
• To view the previous question.
• There is a blank for you to take notes in your exam - proving helpful especially with questions marked for review.
• To view the next question.

Q:Does braindumpsbible offer explanations for the Q&As ?

We provide explanations for few of our exams. For most of our materials we do not offer explanations, but we provide the best quality of the Q&As. You can get all of the knowledge points from our exam pool. So just follow and master all the Q&As in our exams, then it's enough for you to pass the exam. In this way you can save a lot time and energy for yourself which is more valuable than money.

Q:Does braindumpsbible provide simulations/ labs in your products?

Yes, we do! But we only develop simulations/labs for these hot exams, currently we are not able to provide simulations/labs for all exams of all vendors.

Q:Can I print your exams (does braindumpsbible provide exams in PDF format)?

All our exams could not be printed and we won't allow anyone to print our products. We reserve all the rights of braindumpsbible products! All our products only can be downloaded online and install on your local PC. The reason is we have to prevent the pirate files to spread, and we cannot guarantee the quality of those pirate files, they will deduce our company's fame and do harm to the candidates who are working hard to prepare the exams. We have met too many users who failed the exams with the pirate study materials and then have to buy our authorized products again. By the way, from our experience and customers' feedbacks, interactive testing engine is the best way for study because it has similar testing environment as the Prometric and VUE testing center.

Q:Can I pass an exam with braindumpsbible Q&As only?

Sure! It is certain! Since all of our products are the latest version which match the current exams very well, and all of the Q&As in the test engine are built by our IT experts which cover all of the knowledge points of the examinations. so what you need to do is just follow and master all the Q&As we provide, then you can pass all the exams. We provide guarantee, we promise you with our product, you are able to pass any of the IT certification exams. For more information please refer to the guarantee policy from our website.

Q:My downloaded file is a .zipped file, how do I open it?

Your product has been "zipped" or compressed to save space and for efficient transmission from our server to your PC. You can "unzip" or decompress your files by using widely used utilities such as WinZip (http://www.winzip.com) or winRAR. Once you have unzipped your application you will be able to launch or install it on your PC, simply double click on the file you have decompressed.

Q:What software do you recommend for unzipping?

braindumpsbible recommends the WinZip compression/decompression utility located at http://www.winzip.com. What are the requirements for the interactive testing engine?

At the moment there are four requirements:

• You need a Windows Operating System
• You need to have permission to install programs on your PC
• You need to install the Java Runtime Environment (JRE)
• Your computer must be able to access the Internet

Q:How do I install the Java Runtime Environment (JRE)?

It will automatically be installed when you run the first product in the new format. You can also manually install the JRE from http://www.java.com/en/download/manual.jsp.

Q:I think I have bought a wrong product. Can I change it to another one or ask for refund?

We are not responsible for the customer who bought a wrong product. So we cannot change the product for customer or provide refund. Please make sure which product you want, and choose carefully when you intend to purchase.

Q:I do not find the product I want. What should I do?

In that case, please first make sure that the exam code you got is a correct one. And then, if you still cannot find the product, you can send email to support@braindumpsbible.eu. We will note down your request, and when we have the product, we will email you at the first time.

Q:What benefits I can get from the Pre-release you publicized on the home page?

In this part, braindumpsbible will announce the new products which are expected to be released in the near future.

All products which are listed on section of "Pre-release" are being built by braindumpsbible technical team and will be released on the website on the scheduled date. *Users can learn the latest news about braindumpsbible new products here.

• DUsers can arrange the review schedule systematically in advance of receiving the products. All braindumpsbible materials are written in highest quality, they will be the most important resource to ensure your success.
• The Users who reserve these products during this period will enjoy up to 30% discount. If braindumpsbible failed to deliver the reserved products to the buyers at the deadline, braindumpsbible will provide a full refund and additional 20% discount for users to purchase braindumpsbible existing products.

Q:What does your Q&A entail?

Our Q&As contain the simulated exam questions with the most accurate answers. With our Q&As you are able to pass any certification exam you want. You can find more information on our products page.

Q:Does your product have a time limit for use?

Yes, we provide 90-days' using time limit on our products. After 90 days, you test engine will expire and you cannot activate it any more. If you still want to use it, you can pay for the extend. Then you will have a new 90 days time limit.

Q:Is your update free?

We provide 90 days free update after the purchase. After 90 days the product is considered as expired and cannot be activated any longer. In such case, you must login the user center to extend the product. Click the ��extend�� button in your user center, you can have 40% discount automatically.

Q:Is it possible to extend the update period of an expired product?

You only need to pay 60% of the original price. The authorization will be reset again so that you can activate the exam and run it. Also we provide some of our customers special update period longer than 3 months. For example, the customers who buy more than 5 exams together for the first time, we will prolong the update period for them.

Q:How often are your products updated?

In fact there is no fixed date for the update of all exams, so there is no normal date for change! All braindumpsbible products on the website are the latest versions and they will be reviewed and updated on a continuous basis. The certification vendors often change the skills which being tested in the exams. So if there is any change for any exams, we will update our products within the following 24 hours, and send email to our corresponding customers! In this case, everyone who bought our products will always have the newest questions in the 90 days after their purchase!

Q:How do I know that there has been an update?

There are several ways:

• The New Releases section on www.braindumpsbible.org. You will notice the rapid updates there. braindumpsbible makes several updates every day.
• Status of a purchased product can be found on the download page in the member center. You can login the user center to check the status of your products.
• braindumpsbible will also send email to our corresponding customers to notice them that there is change to certain exams, and customers who bought this exam could download the new version exam for free from the user center. If you never receive the email from us to notice the update, then you still keep the latest version of the exam, just memorize all of the questions and answers in the exams, then you will pass the exam and get high scores!

Q:How do I receive my updated exam?

Go to www.braindumpsbible.eu, find if there are some update news. Check your mailbox, we will send the updated notice to you If there is any change to the exam you have bought then please firstly delete the exam you have downloaded and go to the user center on our website to download the new version exam after you enter your user name and password. For our customers whose exams have been expired, please login the user center to extend the exam, then you will get the latest version.

Q:There has been an update but when I download I still got the old version. What should I do?

The old version is probably cached at your computer. Delete the exam that you have installed on your PC and try to restart Internet Explorer and the computer or clear the local web cache and then download the exam again.

Q:What is the current/latest Version of braindumpsbible?

We just offer the version or the information about the update to whom has purchased that exam. If you have purchased it, please provide us your Order No. and your User Name, and then we will check it for you. If not, we cannot offer the version for you. But you need not to worry about the version; all our exams on sale are the latest. And we offer 90-days free update and service. Any update you will be informed by email if you have purchased that exam. Then you can download the new copy from the user center.

Q: Your products sound good, but I'd like to try before I buy. Do you have some samples?

Yes, we do! braindumpsbible offers free sample for each product. You can check the interface, question quality and usability of our practice and virtual exams before you decide to buy. Just click the button 'Try Demo' on our website, you can download the free demo and install it on your local PC and also you can download the certain free samples from the information center. If you have any trouble in downloading the demo please contact us by support@braindumpsbible.org. We can also send the demo to you. By the way please close your firewall and proxy when you run the demo. All of our products including the samples are of the same quality, so you can test the quality of all our products with just try one sample.

Q:I want a sample of another braindumpsbible product. Is this possible?

Yes, we can provide samples of all our products. Just mail your sample request to support@braindumpsbible and you will receive any sample you want promptly.

Q:What is the quality of braindumpsbible products?

braindumpsbible provides high quality IT exam practice questions and answers. Especially, Cisco CCNA CCDA CCNP CCIE, Checkpoint CCSE, CompTIA A+ Network+ certification practice exams and so on.

braindumpsbible Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development. Our goal is that our questions cover all the knowledge points of the exam and help our customer pass all the IT certifications successfully at the first attempt.

Q:How is the quality of the braindumpsbible products achieved?

Our experts including all of the certifications such as CCNA,CCIE etc, develop the questions and verify the answers. Through analyzing the certification exams from different vendors increases the accuracy of the answers. We also receive customer feedback on our products. So, we constantly have to review our products that could guarantees a high quality of our products.

Q:I think I have found an incorrect answer in one of your products/I don't understand one of questions/One of the questions seems incorrect. What should I do?

In such cases, please feedback to us by support@braindumpsbible.org. You should send the contents including:

• Your order number.
• Exam code.
• Question number.

We will check with our tech team and reply you promptly.

Q:What ways can I choose to pay for the order ?

Currently there are two kinds of payment ways for you to choose. One is online payment with credit card. The other way is paying via western union or bankwaire to our bank account directly.

• Online payment with credit card: this is the most frequently used method, which is very fast and the purchased exam will be soon available to be downloaded without extra charge. ( Recommended).
• Western union or bankwire. These are for those who need to pay by cash and debit card, it is secure but will take about 4 to 5 days to process the transaction. For more details please contact sales@braindumpsbible.org.

Check Payment Methods Here!

Q:What kind of credit card does braindumpsbible accept?

braindumpsbible accept most popular credit cards including Mastercard, VISA, American Express, Discover, JCB, Diner's Club International, and CarteBleue and etc. But Mastercard and Visa are the two most frequently used credit card.

Q:Why the sum of money shown on my billing is different from what I paid?

Two reasons:

1. Different currencies: braindumpsbible.eu sets EUR as its accepting currency, if you pay by other currencies like pound, mark or some else, they must be different in sums.

2. Exchange rate: braindumpsbible.eu sets the real-time exchange rate as its standard exchange rate. If the sum of money shown on my billing has a bit difference from what you paid for braindumpsbible products, it may because you paid by other currency, and the real-time exchange rate changed when your bank perform exchange settlement to EUR