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Online PL-200 free questions and answers of New Version:

NEW QUESTION 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are:
PL-200 dumps exhibit 0 - 17
PL-200 dumps exhibit 18 - 25
PL-200 dumps exhibit 26 - 35
PL-200 dumps exhibit 36 - 55
PL-200 dumps exhibit 55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Use multiple choice for Identify in the question and create options that represent of the age groups.
Does this meet the goal?

  • A. Yes
  • B. No

Answer: B

NEW QUESTION 2

A company plans to implement AI Builder to add intelligence to several business processes. Each business process uses different sources and produces different outputs.
You need to determine which AI Builder model types to use.
Which model types should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/ai-builder/form-processing-model-overview https://docs.microsoft.com/en-us/ai-builder/entity-extraction-overview

NEW QUESTION 3

You are a Dynamics 365 Customer Service system administrator. You create an app for the sales team. Members of the sales team cannot access the app.
You need to ensure that sales team members can access the app.
Where should you configure app permissions?

  • A. Security Roles
  • B. Manage Roles
  • C. Dynamics administration center
  • D. Dynamics 365 home

Answer: B

Explanation:

References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/manage-access-apps-security-r

NEW QUESTION 4

You are a Dynamics 365 Customer Engagement administrator. You create a new solution in Dynamics 365. You need to help end users understand which actions to take next and ensure that user interaction occurs in manageable steps.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
PL-200 dumps exhibit

NEW QUESTION 5

You are designing a Power Virtual Agents chatbot.
You observe that the environment you plan to use does not appear as an option in the Power Virtual Agents user interface.
You need to ensure that you can create the chatbot in the environment that you want to use. What should you do?

  • A. Create an environment in a supported region.
  • B. Convert the environment to a sandbox environment.
  • C. Change the region for the environment.

Answer: A

NEW QUESTION 6

You manage the Dynamics 365 environment for a company.
You need to ensure that there are no leads for a customer before you create a new opportunity for the customer.
How can you use duplicate detection rules to achieve this goal? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
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NEW QUESTION 7

You create and publish a Power Bl report that contains an embedded canvas app. The report will be used by multiple people.
The canvas app has an issue that must be corrected.
You update the canvas app.
You need to ensure that the updated canvas app is available in the published Power Bl report. What should you do?

  • A. Publish the Power Bl report from Power Bl Desktop.
  • B. Manually refresh the data source on the published Power Bl report.
  • C. Publish the Power Bl report from Power Bl Desktop and reshare to any users.
  • D. Publish the canvas app.

Answer: D

NEW QUESTION 8

You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices. You need to configure the mobile app to be able to view cases. NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
* 1. User is able to login but can't see Case Records --> "Configure Mobile Settings on Case Entity Level"
* 2. Users can open cases but cannot see the subject of the case - “configure mobile settings at the field level within the case form
* 3. User reports that they cannot access the system from Dynamics 365 mobile app --> Configure a security role in the mobile permission set of the appropriate user
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/mobile-app/set-up-dynamics-365-for-phon

NEW QUESTION 9

You are a Dynamics 365 Customer Service help desk administrator.
Cases entered in forms require different types of data to be stored in different types of fields. You need to create forms for each of the following case types:
PL-200 dumps exhibit
Which form types should you create? To answer, drag the appropriate form types to the meet the data entry requirements. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/create-design-forms-customer-service-hub

NEW QUESTION 10

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are:
PL-200 dumps exhibit 0 - 17
PL-200 dumps exhibit 18 - 25
PL-200 dumps exhibit 26 - 35
PL-200 dumps exhibit 36 - 55
PL-200 dumps exhibit 55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item.
Use Age group for Identify in the question.
Does this meet the goal?

  • A. Yes
  • B. No

Answer: A

NEW QUESTION 11

On a Contact record, a user creates a Note record that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the Note record. You need to find the Note record.
Solution: Use Quick Find search on the Notes list to search for the word run. Does the solution meet the goal?

  • A. Yes
  • B. No

Answer: B

NEW QUESTION 12

A company uses Common Data Service to manage account and contact information. The company plans to use the Al Builder model to make key business decision.
You need to integrate prebuilt Al Builder models with Power Automate.
Which models should you use? To answer, select the appropriate option the answer area. NOTE Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/ai-builder/prebuilt-sentiment-analysis https://docs.microsoft.com/en-us/ai-builder/prebuilt-key-phrase https://docs.microsoft.com/en-us/ai-builder/prebuilt-text-recognition

NEW QUESTION 13

On a Contact record, a user creates a Note record that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the Note record. You need to find the Note record.
Solution: Use Categorized Search to search for the word run. Does the solution meet the goal?

  • A. Yes
  • B. No

Answer: B

NEW QUESTION 14

You need to embed the FAQbot into the communication solution.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
PL-200 dumps exhibit

NEW QUESTION 15

You need to design the resort portal to meet the business requirements. Which data source should you use?

  • A. Microsoft Excel
  • B. Azure SQL Database
  • C. SQL Server
  • D. Common Data Service

Answer: A

NEW QUESTION 16

You have a business process flow.
You need to update the business process flow while minimizing administrative and maintenance efforts. What should you implement? To answer, drag the appropriate features to the correct requirements. Each
feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
PL-200 dumps exhibit

NEW QUESTION 17

You are a Dynamics Sales administrator for a car dealership. The dealership uses only out-of-the-box functionality. When a new car is sold, the salesperson uses a Word template to generate a letter from the quote to thank the customer.
You need to determine if you can revise the template. Which Word template change can you make?

  • A. Add the Discount field conditionally.
  • B. Format the table to have alternating color rows.
  • C. Format the Created On field to a long date format.
  • D. Add the address of the customer.D18912E1457D5D1DDCBD40AB3BF70D5D

Answer: D

NEW QUESTION 18

A company creates a Power Virtual Agents chatbot.
You need to determine when live agents are engaged to provide support.
Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/teams/analytics-summary-teams

NEW QUESTION 19

You need to design and create the solution for gathering contact information from guests for marketing purposes.
What should you use? To answer, select the appropriate options In the answer area. NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
PL-200 dumps exhibit

NEW QUESTION 20

The sales manager receives a list of leads from a partner company monthly. The field names that are provided do not match the fields in Dynamics 365. A data map does not exist.
You need to import the leads without changing the data from the partner company. What should you do?

  • A. Create a data map in Data Management.
  • B. Add a template for Import Data.
  • C. Use Import Field Translations.
  • D. Create a data map on the first import by using the Import Data wizard.

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/import-accounts-leads

NEW QUESTION 21

You ate a Dynamics 365 Customer Engagement administrator. You create workflows to automate business processes. You need to configure a workflow to meet the following requirements:
• Be triggered when a condition is met.
• Run immediately.
• Perform an action when a condition is met.
How should you configure the workflow? To answer, select the appropriate configuration in the answer area. NOTE: Each correct selection is worth one point.
PL-200 dumps exhibit

  • A. Mastered
  • B. Not Mastered

Answer: A

Explanation:
1) Be triggered when a condition is met - Subject contains data
2) Run Immediately - Configure the workflow to run now
3) Perform an action when a condition is met - send an email

NEW QUESTION 22

You must create a new entity to support a new feature for an app. Entity data will be transactional and will be associated with business units.
You need to configure entity ownership. Which entity ownership type should you use?

  • A. user or team owned
  • B. organization-owned
  • C. none
  • D. business-owned

Answer: A

NEW QUESTION 23

You need to add controls to the check-in solution for the health and wellness questions. Which form control should you use?

  • A. Drop down
  • B. Check box
  • C. Text input

Answer: B

NEW QUESTION 24
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