Free 220-1102 Exam Braindumps

Which of the following is a proprietary Cisco AAA protocol?

1. A. TKIP
2. B. AES
3. C. RADIUS
4. D. TACACS+

Correct Answer: D
TACACS+ is a proprietary Cisco AAA protocol

While assisting a customer with an issue, a support representative realizes the appointment is taking longer than expected and will cause the next customer meeting to be delayed by five minutes. Which of the following should the support representative do NEXT?

1. A. Send a quick message regarding the delay to the next customer.
2. B. Cut the current customer's lime short and rush to the next customer.
3. C. Apologize to the next customer when arriving late.
4. D. Arrive late to the next meeting without acknowledging the lime.

Correct Answer: A
The support representative should send a quick message regarding the delay to the next customer. This will help the next customer understand the situation and adjust their schedule accordingly.

A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?

1. A. Bridge the LAN connection between the laptop and the desktop.
2. B. Set the laptop configuration to DHCP to prevent conflicts.
3. C. Remove the static IP configuration from the desktop.
4. D. Replace the network card in the laptop, as it may be defective.

Correct Answer: C
The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.

A technician is reimaging a desktop PC. The technician connects the PC to the network and powers it on. The technician attempts to boot the computer via the NIC to image the computer, but this method does not work. Which of the following is the MOST likely reason the computer is unable to boot into the imaging system via the network?

1. A. The computer's CMOS battery failed.
2. B. The computer's NIC is faulty.
3. C. The PXE boot option has not been enabled
4. D. The Ethernet cable the technician is using to connect the desktop to the network is faulty.

Correct Answer: C
The most likely reason the computer is unable to boot into the imaging system via the network is that the PXE boot option has not been enabled. PXE (Preboot Execution Environment) is an environment that allows computers to boot up over the network, instead of from a local disk. In order for this to work, the PXE boot option must be enabled in the computer's BIOS settings. As stated in the CompTIA A+ Core 2 exam objectives, technicians should know how to enable PXE in BIOS to enable network booting on a computer.

A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?

1. A. Avoid distractions
2. B. Deal appropriately with customer's confidential material
3. C. Adhere to user privacy policy
4. D. Set and meet timelines

Correct Answer: A
The technician has taken the appropriate action by not taking the call and setting the phone to silent in order to avoid any distractions and remain focused on the task at hand. This is a good example of how to maintain focus and productivity when working on a customer's PC, and will help to ensure that the job is completed in a timely and efficient manner.